Terms of service

Welcome to Mood Muse. By accessing or using our website, products, and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our content.

1. Overview

This website is operated by Mood Muse. Throughout the site, the terms “we”, “us” and “our” refer to Mood Muse. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

You must be at least 18 years old or have permission from a parent or guardian to make a purchase from our store.

We reserve the right to refuse service or cancel orders at our sole discretion.

 

3. Product Information

We aim to display our products as accurately as possible. Please note:

• All Mood Muse pieces are handmade — slight variations are part of their unique character.

• Colors may vary slightly due to screen displays and lighting.

• Prices are listed in AUD and are subject to change without notice.

 

4. Payment & Billing

We accept secure payment via major credit cards, PayPal, and other approved methods. By providing payment, you represent that all billing information is accurate and authorised.

 

5. Shipping & Delivery

We ship Australia-wide and internationally. Shipping times and fees are listed at checkout. Delays due to postal services are outside our control, but we’ll always do our best to keep you updated.

 

6. Returns & Exchanges

We accept returns for change of mind within 14 days of receiving your order, provided the item is unused, in original condition, and with tags attached.

Please refer to our Returns Policy for full details.

Note: Sale items are final.

 

7. Intellectual Property

All content on this site — including logos, product names, photos, graphics, and copy — belongs to Mood Muse and may not be copied, used, or reproduced without permission.

 

8. User Content

We love seeing you in your Mood Muse pieces! By tagging us or using #MoodMuse, you grant us permission to share your content on our website and social platforms, with credit.

 

9. Privacy

Your privacy matters. Please refer to our Privacy Policy for information on how we collect, use, and store your data.

 

10. Changes to Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our site. It’s your responsibility to check this page periodically for changes.

Questions?

Contact us at: hello@moodmuse.com.au